We want to make your day easier. Our focus on senior living, multi-platform integration and best-practice technologies is designed to do just that.
Recently, out ClearPath team gathered for a personalized, day-long seminar on professional communication skills. And what is the cornerstone of communication? Correct…listening. Our day was filled with self-assessments, diversity training and hands-on activities. My hope is that our entire team, from sales to service, is practicing daily to implement their personalized action lists in both their professional and personal lives.
My takeaway? In a world of rapidly changing technology, the classics still reign true! Remember “Seven Habits of Highly Effective People”? Check out some of these oldies but goodies that framed our day:
“ Seek first to understand…then be understood” – Stephen Covey
“Do unto others as THEY would like done unto THEM” – Dr. Tony Alessandra
Interesting factoids:
We only remember 25% of a conversation on average. Carry a notepad!
What do people respond to in communication? 7% words, 38% Voice/tone/volume, and 55% Body Language!
Taking our team out of the field for an entire day is worth the investment if it helps us implement new (and classic!) interpersonal skills.
Be sure to share your thoughts on how we can make your day…and year better.
-Jeff Tschurwald, President and Founder, ClearPath Connections